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ShipForma

Support

ShipForma Cloud Portal

ShipForma Application Portal

ShipForma Support Portal

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Support Timing: Between 9AM and 5PM Eastern – Monday Thru Friday except federal holidays and day after Thanksgiving day

Support level by Cloud plan.

  • Base/Pro Plan: support by email with one business day turnaround.
  • Enterprise Cloud plan: as per your contract.

For questions about the support policies, please contact by email – support@shipforma.com

Desktop Products (Classic and Enterprise)
Support Notice.

Please note that Support is no longer available for Classic and Enterprise desktop software since it reached the end of life in December 2023.